Every TotalCAE HPC solution is fully managed remotely by TotalCAE, alleviating you from needing to worry about how to maintain, manage, and update your engineering HPC or IT environment. TotalCAE manages your complete environment including all of your engineering applications and license managers.
TotalCAE is committed to our clients being able to focus on their engineering, and not deal with IT issues. TotalCAE measure our success on every ticket, with the opportunity for engineers to directly let the CEO know on every ticket in one click that they are 100% satisfied with TotalCAE support. Anything less than 100% positive receives a phone call from the CEO to ensure our clients are receiving top notch support. TotalCAE measures our goal of less than 1 hour response time to all client email issues, and zero wait time for calls.
"You have been a great CAE IT partner that has helped our engineers be more productive"
"Just wanted to say you guys are really helpful and the quick turnarounds are really appreciated."
"Very fast answering questions which is a big help in keeping project deadlines."
Phone, call, or email our IT professionals with 1-hour response times.
Secure remote management including clients with data subject to ITAR or HIPAA.
TotalCAE proactively manages the system around the clock with TotalCAE tools monitoring hundreds of potential issues, automatically fixing them when possible.